Privacy Policy
Last updated: February 22, 2026
1. Data Controller
The data controller for personal data is: Arley Romero Molina Sole proprietor (micro-enterprise) 19 Rue Guilbaud, 91700 Sainte-GeneviĆØve-des-Bois, France Email: support@lovibee.com As a micro-enterprise, LoviBee is not required to appoint a Data Protection Officer (DPO). For any questions regarding your data, contact us at support@lovibee.com.
2. Data Collected
We collect the following categories of data: ā¢ Identification data: username, pseudonym, date of birth, gender, email, phone number ā¢ Profile data: photos, videos, biography, interests, languages spoken, country, city ā¢ Communication data: chat messages, call history, gifts sent/received ā¢ Location data: country and city (declared by user) ā¢ Technical data: device type, operating system, unique identifier, push notification token ā¢ Verification data: identity document (for creators subject to KYC) ā¢ Financial data: bee transaction history, balance
3. Legal Basis for Processing
We process your data on the following legal bases: ā¢ Contract performance: service provision (profile, matchmaking, video calls, chat, bee system) ā¢ Consent: push notifications, automatic message translation, identity verification (KYC) ā¢ Legitimate interest: platform security, content moderation, fraud prevention, service improvement ā¢ Legal obligation: transaction data retention, response to judicial requests
4. Processing Purposes
Your data is processed for the following purposes: ā¢ Creating and managing your user account ā¢ Connecting users (discover, browse, live) ā¢ Communication between users (chat, video calls) ā¢ Automatic message translation via artificial intelligence ā¢ Managing the bee system and transactions ā¢ Sending notifications (incoming calls, messages, updates) ā¢ Creator identity verification (KYC) ā¢ Content moderation and report processing ā¢ Security and fraud prevention
5. Data Retention
We retain your data for the following periods: ā¢ Account data: duration of service use + 1 year after account deletion ā¢ Chat messages: 1 year after the last message in the conversation ā¢ Identity documents (KYC): 5 years after verification (legal obligation) ā¢ Transaction data: 5 years (accounting obligations) ā¢ Technical logs: 1 year ā¢ Report data: 2 years after processing After these periods, data is deleted or anonymized.
6. Sub-processors and Recipients
Your data may be shared with the following sub-processors: ā¢ OVHcloud (France): server and database hosting ā¢ Google/Firebase (United States): authentication, push notifications, email verification ā¢ Agora (United States): real-time video call infrastructure ā¢ OpenAI (United States): automatic chat message translation Each sub-processor is contractually bound to data protection obligations compliant with the GDPR.
7. Data Transfers Outside the EU
Some of our sub-processors are located in the United States: ā¢ Google/Firebase: covered by the EU-US Data Privacy Framework (DPF) ā¢ Agora: transfer governed by Standard Contractual Clauses (SCCs) from the European Commission ā¢ OpenAI: transfer governed by Standard Contractual Clauses (SCCs) These mechanisms ensure an adequate level of protection for your personal data in accordance with the GDPR.
8. Your Rights
Under the GDPR, you have the following rights: ā¢ Right of access: obtain a copy of your personal data ā¢ Right to rectification: correct inaccurate data ā¢ Right to erasure: request deletion of your data ā¢ Right to portability: receive your data in a structured format ā¢ Right to object: object to the processing of your data ā¢ Right to restriction: restrict the processing of your data ā¢ Right to withdraw consent: at any time, without affecting the lawfulness of prior processing To exercise your rights, contact us at: support@lovibee.com We will respond to your request within 30 days.
9. Right to Complain
If you believe the processing of your data does not comply with the GDPR, you have the right to file a complaint with: Commission Nationale de l'Informatique et des LibertƩs (CNIL) 3 Place de Fontenoy, TSA 80715 75334 Paris Cedex 07 Website: www.cnil.fr
10. Cookies and Trackers
As a mobile application, LoviBee does not use cookies in the web sense. We use local storage technologies (AsyncStorage) to: ā¢ Maintain your login session ā¢ Save your language preferences ā¢ Store your authentication token This data is stored locally on your device and is not shared with third parties for advertising purposes.
11. Policy Changes
We reserve the right to modify this Privacy Policy at any time. In case of substantial changes, you will be notified via an in-app notification. The current version is always accessible from the application Settings.